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WOW!

Affordable Internet for Qualifying Students

WOW!’s Internet for Education program is designed to offer a low-cost broadband solution to promote digital equity for all students. Now more than ever, no family should be without access to a stable, high-speed Internet connection. At WOW!, we believe in empowering families and communities, removing barriers, and opening up the world of possibilities for the leaders of tomorrow. Who is Eligible? Households with children eligible for free or reduced-price lunch in the National School Lunch Program who live in a WOW! service area but are not currently subscribed to WOW! services. https://campussuite-storage.s3.amazonaws.com/prod/1559033/fab8744a-ab41-11ea-9bfa-127f10bcdb1b/2208761/c8bb4a1e-4eaf-11eb-96dd-0e5507d91b97/file/WOW_K_12_Internet_Program123020.pdf

Counties Served: Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke

Please call for hours of operation.
Utility Assistance

Community Service of Northwest Indiana

EAP Assistance

IMPORTANT DATES October 1, 2024-we start handing out applications to vulnerable households: 1. Seniors aged 55 and above. 2. Households with a person receiving disability. 3.Househods with a child aged 5 and under. November 1, 2024-the program is open to the rest of the population. April 14, 2025-the program closes. If we run out of funding, the program can close prior to April 14. This assistance is a one-time credit on your utility bill. Our office is open to clients Monday-Thursday between 9AM and 2PM to pick up an application. If a client needs assistance with an application we will make an appointment, and will make appointments outside our regular hours if needed. Completed applications can be dropped off in our overnight mail slot 24 hours a day. Please go to our website at www.communityservicesofnwi.com for additional information.

Counties Served: Lake

Please call 219-932-4800 for hours of operation.
Utility Assistance

North Central Community Action Agencies

Nonprofit
Energy Assistance

Some of the programs and services we provide include the Energy Assistance (LaPorte, Starke and Pulaski Counties), Weatherization (all counties listed above) Youth and Senior Programs, Children's Vision Screening and Ramp Programs in LaPorte County and Rental Assistance as well as supporting Community Service Programs in Starke and Pulaski Counties.

Counties Served: Jasper, LaPorte, Porter, Pulaski, Starke

Please call (219) 872-0351 for hours of operation.
Utility Assistance

Gary Neighborhood Services

Nonprofit
Energy Assistance Program

http://www.garyneighsrvc.com/services_energyassistance.asp

Counties Served: Lake

Monday - Friday
Utility Assistance

Porter County Aging and Community Services - PCACS

Nonprofit
Energy Assistance Program

Porter County Aging & Community Services administers several Energy Assistance Programs including EAP, and NIPSCO Cares Hardship. Through our Energy Assistance Program, we assist low-income households with winter heating expenses. This program helps those in need to avoid service disconnection, reconnection fees and deposits. EAP is an income-eligible program. Applications can be made from November until mid-May. Call the agency for more information. When participants qualify for a determined amount, the payment is electronically paid to the appropriate energy company.

Counties Served: Porter

Please call (219) 464-9736 for hours of operation.
Utility Assistance

Federal Communications Commission

Government
FCC Emergency Broadband Benefit Program

A $3.2 billion federal initiative to help lower the cost of high-speed internet for eligible households during the on-going COVID-19 pandemic The FCC expects the Emergency Broadband Benefit program to be open to eligible households before the end of April, 2021. Please check the FCC’s website, www.fcc.gov/broadbandbenefit , regularly for the latest information.

Counties Served: Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke

Please call for hours of operation.
Utility Assistance

Jasper County Community Services

Nonprofit
Heating, Utility, and Water

Application and guidelines are available here: https://www.jaspercountycommunityservices.com/energy-assistance.html

Counties Served: Jasper

Please call 219-866-8071 for hours of operation.
Utility Assistance

Internet Essentials

High Speed Internet

You may qualify for Internet Essentials if: (A) You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others. (B) You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible. (C) You live in an area where Comcast Internet service is available. (D) You are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet in the last 90 days. Visit www.internetessentials.com

Counties Served: Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke

Please call for hours of operation.
Utility Assistance

Newton County Community Services

Nonprofit
Low Income Assistance Program

Rental, Gas, Electric, Sewer & Water Bill Assistance when funding is available from November – May. More info here on organization’s Facebook page.

Counties Served: Newton

Please call 219-285-2247 for hours of operation.
Utility Assistance

Benefits.Gov

Low Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) assists eligible low-income households with their heating and cooling energy costs, bill payment assistance, energy crisis assistance, weatherization and energy-related home repairs. To be eligible for this benefit program, you must need financial assistance with home energy costs. A person who participates or has family members who participate in certain other benefit programs, such as SNAP, SSI, TANF, may be automatically eligible. Visit www.benefits.gov/benefit/623 for more information or www.acf.hhs.gov/ocs/map/liheap-map-state-and-territory-contact-listing for a contact list by state.

Counties Served: Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke

Please call for hours of operation.
Utility Assistance

Salvation Army: East Chicago Corps & Community Center

Non-profit
Nipsco Assistance

The Salvation Army provides emergency assistance to help with gas/electric bill. For more information or support: contact our Corps Community Center at 219-398-2939

Counties Served: Lake

Monday to Thursday
Friday
Utility Assistance

Indiana American Water

Payment Arrangements-LIHWAP

Payment Arrangements Sometimes customers face circumstances that stretch their financial resources. If you cannot pay your bill by the due date, please contact our Customer Service Center before the bill becomes due. Our customer service representatives will work with you on a plan to pay the balance of the bill over time. These payment arrangements require you to: Pay at least 25% of your bill within 48 hours of your call. Pay the rest of the bill, including any applicable late payment charge according to an agreed upon schedule, not to exceed 6 months. Pay all future bills as they become due. We will create these payment arrangements only with customers who have not broken a similar agreement with us in the past twelve months. New Policy for turning on water service that has been disconnected for non-payment Effective January 1, 2013, Indiana American Water’s policy will change regarding the reconnection of water service after regular business hours. Beginning on this date, no reconnection of service after disconnection for non payment will be performed after regular business hours, except on Fridays, weekends, holidays and the day before a holiday as listed at www.indianaamwater.com at the “turning service on/off” link under the Customer Service tab. A reconnection fee and after-hours fee will be charged for any reconnection of service made after 3 p.m. on these days, payable prior to reconnection through an authorized payment center or online credit card processing vendor. For more information, please contact our customer service center at 1-800-492-8373. LOW-INCOME HOUSEHOLD WATER ASSISTANCE PROGRAM (LIHWAP) American Water is committed to our communities and to keeping the water and life flowing for our customers. One way we do this is through our customer assistance programs. If you’re experiencing financial hardship, please reach out to find out more about the programs available in your state. The Low-Income Household Water Assistance Program (LIHWAP) is a federally funded program that provides emergency assistance to families experiencing hardship with their water bills. LIHWAP will be able to assist our customers who are behind on their drinking water and wastewater bills to help keep their water and wastewater service active.

Counties Served: Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke

Please call (219) 880-2307 for hours of operation.
Utility Assistance

Lifeline

Government
Phone or Internet

Visit: www.lifelinesupport.org You can qualify: (1) Based on your income--You can get Lifeline if your income is 135% or less than the federal poverty guidelines. The guideline is based on your household size and state. Show proof of income, like three consecutive pay stubs or a tax return, when you apply for Lifeline. (2) If You Use SNAP, Medicaid, or Other Programs Federal Assistance Programs--You can get Lifeline if you (or someone in your household) participates in one of these federal assistance programs: Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps, Medicaid; Supplemental Security Income (SSI); Federal Public Housing Assistance (FPHA); Veterans Pension and Survivors Benefit. (3) Tribal Programs (and live on federally-recognized Tribal lands); Show a card, letter, or official document, as proof that you participate in one of these programs when you apply for Lifeline. Tribal Lifeline takes up to an extra $25 off your monthly bill, for a total Lifeline discount of up to $34.25 per month. You can get Tribal Lifeline if you live on Tribal lands. Tribal lands include any federally recognized Indian tribe’s reservation, Pueblo, or colony, including former reservations in Oklahoma, Alaska Native regions, Hawaiian Home Lands, or Indian Allotments. If you live on Tribal lands, you can qualify for Lifeline if you or someone in your household participates in: Any of the federal assistance programs listed above Bureau of Indian Affairs General Assistance, Head Start (only households meeting the income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), Food Distribution Program on Indian Reservations, Show a card, letter, or another document as proof that you participate in one of these programs when you apply for Lifeline, and tell them you’re applying for Tribal Lifeline. Limit: One per Household--You are only allowed to get one Lifeline discount (phone or internet, but not both) per household, not per person. If someone at your address already gets Lifeline, your company will use a Household Worksheet to see if more than one household lives at your address.

Counties Served: Jasper, Lake, LaPorte, Newton, Porter, Pulaski, Starke

Please call (800) 234-9473 for hours of operation.
Utility Assistance

North Township Trustee

Government
Senior Housing Air Conditioning Fee

Air Conditioning Fee: Must live in East Chicago Senior Housing. Must Qualify

Counties Served: Lake

Monday - Friday
Utility Assistance

Hanging Grove Township Trustee

Government
Utilities

Application and documents (sources of income, SSN, bank statements) should be submitted to the township office.

Counties Served: Jasper

Monday - Friday
  • (219) 253-7300
Utility Assistance

St. John Township Trustee's Office

Government
Utilities Assistance

We provide the following to qualifying residents of St. John Township (Dyer, Schererville, & St. John; including some unincorporated areas) Water Nipsco

Counties Served: Lake

M-F Closed all major holidays
M-F Close all major holidays
Utility Assistance

Eagle Creek Township Trustee

Utility

Residents must fill out application and provide documents (bank statements, sources of income, Social Security number)

Counties Served: Lake

Please call (219) 996-4572 for hours of operation.
Utility Assistance

Hanover Township Trustee

Government
Utility Assistance

See for eligibility guidelines and application: https://www.hanovertownshiptrustee.com/services/

Counties Served: Lake

Please call 219-374-7443 for hours of operation.
Utility Assistance

Carpenter Township Trustee

Utility Assistance

To apply for assistance, fill out an application at the township office.

Counties Served: Jasper

Please call 219-261-2374 for hours of operation.
Utility Assistance

Hobart Township Trustee

Utility Assistance

Applicants must show proof of public assistance (or application to public assistance) to receive application and appointment.

Counties Served: Lake

Please call (219) 942-0055 for hours of operation.
Utility Assistance

Keener Township Trustee

Utility Assistance

Application and utility statement required.

Counties Served: Jasper

Please call 219-987-7825 for hours of operation.
Utility Assistance

Pleasant Township Trustee

Utility Assistance

FAQ and application: https://pleasanttownshiptrustee.org/township-assistance/

Counties Served: Porter

Please call (219) 766-3216 for hours of operation.
Utility Assistance

Union Township Trustee

Government
Utility Assistance

Call Township

Counties Served: Porter

Please call (219) 759-1482 for hours of operation.
Utility Assistance

West Creek Township Trustee

Please call (219) 696-9432 for hours of operation.
Utility Assistance

Winfield Township Trustee

Government
Utility Assistance

Emergency financial assistance is available for necessities based on family size and income. Assistance includes rental/mortgage payments, utilities, medical bills, burial expenses and food. Applications for assistance can be picked up in the office of the Trustee.

Counties Served: Lake

M-Th
Friday
Utility Assistance

North Township Trustee

Government
Utility Assistance

Provides assistance with NIPSCO and Water utility bills. Must be a North Township resident (Hammond, Whiting, Munster, Highland, East Chicago, Griffith)

Counties Served: Lake

Monday - Friday
Utility Assistance

NIPSCO

Utility Assistance

Counties Served: Lake

Please call (800) 721-7385 for hours of operation.
Utility Assistance

Calumet Township Trustee

Government
Utility Assistance

Assistance can be provided for current utility bills as long as the bill is in the applicant’s name and applicant’s residence is current. Verification will be required.

Counties Served: Lake

M,T,W,TH
Utility Assistance

St. Vincent de Paul-St. John the Evangelist-St. John

Utility Assistance

Please call 219-323-5205 for hours of operation.
Utility Assistance

Salvation Army Gary/Merrillville

Nonprofit
Utility Assistance

Please call our offices to get more details about utilities assistance at 219-887-6588.

Counties Served: Lake

M-F
Utility Assistance

Salvation Army: Hammond / Munster

Non-profit
Utility Assistance

Please call our offices to get more details about utilities assistance at 219-838-0380.

Counties Served: Lake

Monday - Friday
Utility Assistance

Center Township Trustee-Crown Point

Government
Utility Assistance

UTILITY SERVICE AND\OR HEATING FUELS – The Trustee may, in cases of necessity, authorize the payment of water, gas, other fuels used for heating or cooking, and electric services; including the payment of delinquent bills for such services, when necessary to prevent disconnections or to restore terminated services. There are, however, some limitations: (IC 12-20-16-3)

Counties Served: Lake

Please call (219) 663-0250 for hours of operation.
Utility Assistance

First Contact Valparaiso

Church
Utility Assistance

Counties Served: Porter

Please call (219) 462-8332 for hours of operation.
Utility Assistance

Salvation Army Porter County

Nonprofit
Utility Assistance

Please call our office for details on assistance 219-762-9191

Counties Served: Porter

Monday through Thursday
Monday through Thursday
Friday
Utility Assistance

Northwest Indiana Community Action

Nonprofit
Utility Assistance

The Low-Income Home Energy Assistance Program (LIHEAP) is designed to assist low wage earning households. EAP provides a one-time annual benefit that helps pay for the high cost of heating your home in winter. Additional assistance may be applied if you have received a disconnection notice or are about to get disconnected. However, an EAP benefit will not cover all of your annual heating and electrics costs, so you should continue to pay your bills regularly. NWICA provides EAP services in Lake, Porter, Jasper, and Newton Counties. HOW DOES THIS PROGRAM HELP? Benefits to household and community: Provides eligible households with a one-time payment to the energy provider(s). Provides energy savings education to help reduce energy burden. Reduces potential Health & Safety risks associated with the use of unsafe heating approaches and exposure to extremely cold temperatures.

Counties Served: Lake

Please call (219) 794-1829 for hours of operation.
Utility Assistance

St. Vincent de Paul-St. James- Highland

Utility Assistance

Utility assistance through Catholic Charities. Persons in need should request assistance via email to: outreach@chatolic-charities.org

Please call 219-650-2152 for hours of operation.
Utility Assistance

Catholic Charities

Non-profit
Utility Assistance

Past due utility assistance with a pending green disconnect, services or past due notice/bill, services must be in client's name . If you are emailing for financial assistance, please direct it to outreach@catholic-charities.org or call 219-886-3549 option 2

Counties Served: Lake, LaPorte, Porter, Starke

Open Mon-Fri, closed for all major holidays
Utility Assistance

Salvation Army LaPorte County

Nonprofit
Utility Assistance

Energy Assistance is no longer in our building as of February 1st. They are still in Michigan City at 301 8th Street. You must call and make an appointment and they will tell you what you need to bring. The telephone number 219-872-0351.

Counties Served: LaPorte

Please call (219) 326-5342 for hours of operation.
Utility Assistance

Society of St Vincent de Paul-St. Thomas More

Church
Utility Assistance

COVID-19 Update: Continuing to operate. For assistance, call 219-836-8610. After a short eligibility interview, if you are eligible, assistance will be provided.

Counties Served: Lake

Please call (219) 836-8610 for hours of operation.
Utility Assistance

Society of St. Vincent de Paul-St. Thomas Aquinas Conference

Church
Utility Assistance

Serves Knox, Hamlet, Monterey and Walkerton, basically the eastern portion of Starke County. May be able to provide utility assistance. Please contact 574-806-0431 to talk with someone about your needs and the St. Vincent de Paul team will determine how they may be able to assist you.

Counties Served: Starke

Please call (574) 806-0431 for hours of operation.
Utility Assistance

Greater First Baptist Church

Church
Utility Assistance

NIPSCO assistance once a year from East Chicago Foundation proceeds.

Counties Served: Lake

Please call (219) 378-0914 for hours of operation.
Utility Assistance

Society of St. Vincent de Paul - St. John the Evangelist

Church
Utility Assistance

Counties Served: Lake

Please call (219) 323-5205 for hours of operation.
Utility Assistance

North Township Trustee

Government
Water Bill

Water & Garbage services (Must be a North Township resident (Hammond, East Chicago, Whiting, Munster & Highland, Griffith)

Counties Served: Lake

Monday - Friday
Utility Assistance

Salvation Army: East Chicago Corps & Community Center

Non-profit
Water Bills

The Salvation Army provides emergency assistance to help with water bill. For more information or support: contact our Corps Community Center at 219-398-2939

Counties Served: Lake

Monday to Thursday
Friday
Utility Assistance